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You are doing your work and all
of a sudden, something is not
working. It may be your computer, network, or even a simple thing such
as your power strip, printer or software. You may suddenly lose your
data because there are too many viruses or adware on your computer. You
might find out that one of the insurance companies is rejecting your
claims simply because 'your electronic file is not in the proper
format'. You submit your claims electronically but they tell you that
they need a 'site id' number in Box 33 on the CMS-1500 form without
telling you how it relates to your electronic file. Maybe they inform
you that on a certain date in the future they are going to 'audit'
claims to make sure that your phone number is ten digits.
In
addition to feeling frustration related to these issues and anger with
the insurance companies, your cash flow will be seriously affected. You
need support to get working again and get paid as soon as possible.
We
at InfoQuest Systems, totally understand your need for fast, accurate
and reliable support. We coordinate with hardware manufacturers, call
insurance companies, modify the software, if needed, to serve the whims
of the insurance companies and download any changes to your computer in
the least possible time so that you are up and running as soon as
possible. We can do this because we are the designer and developer of
our software. We understand all HIPAA and electronic billing specs for
many entities - medicare, blue shield, medicaid, and clearing houses -
around the country that accept electronic claims.
Suport is
available by
calling 302-456-3392/866-403-6376 Ext. 2 or Email at support@iqsi.com
or click here.contact
us
today
If you are submitting electronic
claims to us, using InfoCare or VisiClaim, or use our IQBilling
service, you can sign
in to your account with VisiClaim Online Services for
additional support services.
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